Discover Unparalleled Comfort and Support
Experience the ultimate balance of comfort and support with our 12-Inch Hybrid Pocket Spring Mattress. Designed for those who cherish a firm, supportive sleeping surface, this mattress is a blend of modern design and traditional comfort. Ideal for stomach sleepers and those needing extra support, it offers a unique sleeping experience that caters to your body’s needs.
Exceptional Features for a Restful Sleep
- Heavy Gauge Pocket Springs: Engineered with heavy-duty steel springs, this mattress provides robust support, especially for plus-sized individuals.
- High-Density Foam Layers: Enjoy the perfect combination of soft comfort foam and durable high-density foam for a firm, yet comfortable sleep surface.
- Motion-Isolating Springs: The independent pocket springs minimize motion transfer, making this mattress ideal for couples.
- CertiPUR-US Certified: Rest easy knowing your mattress is made with the highest quality, certified foams for safety, performance, and durability.
- Efficient Packaging: Delivered in a compact box, this mattress is easy to set up and expands to its full size within 72 hours.
Setting up your new mattress is a breeze. Simply unbox, unroll, and watch it expand to its full king-size glory. Keep in mind, the memory foam expands quicker in warmer environments, so give it 48 to 72 hours to fully take shape. The mattress supports up to 500 lbs, making it a reliable choice for a wide range of body types.
Why Choose Our Hybrid Mattress?
Our mattress stands out for its extra firm support, ideal for specific sleep preferences and body types. It’s not just a mattress; it’s an investment in your health and comfort. Whether you’re a stomach sleeper, a plus-sized individual, or simply someone who appreciates a firmer sleeping surface, this mattress is tailored for you.
We stand behind our product with a worry-free 10-year limited warranty. Your satisfaction is our priority, and we’re committed to ensuring you have the best sleep experience. Don’t compromise on your sleep. Choose our 12-Inch Hybrid Pocket Spring Mattress for a restful, rejuvenating night’s sleep. Order yours today and transform your sleep!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of pristina.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of pristina.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of pristina.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://pristina.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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